For executive consultant Doug Haynes, the interpersonal factor is just as essential to business success as the technological and functional components. In his management consultancy practice, Haynes believes that establishing trusting relationships with his clients is key to achieving successful outcomes.
Doug Haynes serves as The Council’s president and council advisors’ managing partner. Previously, Haynes held leadership positions at Point72 Asset Management and McKinsey & Company. At Point72, Haynes was named president, overseeing the company’s investment operations and strategy. Before joining Point72, Haynes oversaw all aspects of McKinsey’s Northeast U.S. technology practice. While at McKinsey, Haynes co-founded the firm’s technology-focused services division. Before joining McKinsey, Haynes worked in software development and design.
During his 22 years at McKinsey & Company,” he says. “worked with diverse client executives across the globe. Doug embraced the McKinsey culture; he became an active member of this intellectually stimulating community, where he developed enriching relationships that helped him grow personally.
“Joining the firm as an Associate gave me access to new markets and opportunities. It allowed me to learn about global business issues through my work projects and team assignments. And that made me a better leader. I truly believe that being part of the McKinsey network is one of the best things that can happen to anyone.” he says.
Haynes cites his success to two guiding tenets. He recounts his father’s guidelines that remain structured for working with high-quality individuals and firms. To the extent Doug Haynes has been successful, he would cite two precepts—both from his dad. First, he says to try to do what needs to be done right away and to the best ability. He also believes that quality is essential to doing business in any industry. So, always choose partners carefully, and make sure they share those same values with you.
The first principle reminds him that quality work is its best reward. It is easy for Haynes to get ahead of himself about his future work. The multi-tasking culture encourages him to think he can accomplish everything without slowing down. Discipline and focusing on the present is the best practice. Haynes describes it as meditative. Haynes has always acknowledged technology that makes working remotely possible, but he likes the interpersonal connections from meeting colleagues one-on-one.